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About us

About us:


 

Luxurycakes4U

Offers only premium handmade cakes. We take great care in sourcing our cake materials finish each cake with complete care and perfection. 

We make customized bakes for every occasion and our bakery whips up everything from small, medium, and large size dream cakes. We are recognized as Top3 cake makers in Salford : https://threebestrated.co.uk/cakes-in-salford

Top3

Visit our Facebook page where you will find current news and some of our latest cakes. We take a great pride in making the best cream cakes in the country. We are renowned for using high quality ingredients and we use authentic fresh cream for our cakes. Our distinct designs are a hallmark of our craft and quality. Years in trades helped us developed eye catching designs using fresh cream and fruits. We can say it with confidence that once you have tasted our cakes you will never forget the taste.

If you are looking for the best tasting, best looking, highest quality cakes, and the lightest fresh cream cakes, then you in the right please. Choose from our wonderful selection of luxury cakes.

General Notice: Luxury Cakes is a fresh cream cake business based in Greater Manchester and has no other branches in the United Kingdom. We don't have any of our products ready-made, everything is baked fresh to order. No returns, no exchanges. No cheap alternatives, no preservatives, no funny stuff. But please contact us if you have any problems with your order. 

Our cakes can be personalising with your own message or and upload your own photo to over 200 of our designs.

We provide not only cakes. When you order your fantastic cake with Luxurycakes you will also be offered the chance to order some amazing additional items too:

- Plastic or paper toppers presented in their own box.

- many more toppers for using on the cake, to make your order extra special!

Return: We are not accepting returns! In a unlikely situation that there was something wrong with the cake we can accept return, where minimum of 80% of the cake is returned! Its should be really something wrong with a cake. For example: cake too sweet or not sweet enought - its not reason for return. 

If you would like any further information about Luxurycakes4u, our products and our services then please do not hesitate to contact our Customer Service Team:

Email:Helpline@luxurycakes4u.co.uk

Phone:+44 (0)75 262 065 78

OPEN TIME: Monday – Friday between 9am – 5pm.
PLEASE NOTE: Our office is not open on weekends and bank holidays. 


 

Cake size, Recipe and Design:

We have the best looking fresh cream cakes with range of flavours to choose. Vanilla, Chocolate, Coffee, Strawberry, Blueberry flavour creams. Can be on White sponge, Chocolate sponge or Rainbow sponge. Cake will be delivered on the plastic plate in the box with label. If you order any accessories for this cake its will be delivered in envelope attached to the cake.

Cake must be kept refrigerated between +2 , +5 °C and must be consumed within 3-4 days. Please see the box label for further information.

Kept in the fridge, cake with buttercream, icing or ganache topping will last for 4- 5 days. If the cake has custard, cream, cream cheese or fresh fruit it will last 2-3 days at most. 

Avoid refrigerating cakes with sugarpaste, fondant or food colouring as colours can bleed. Iced cake can be stored at the cool dry place before serving.

We make 3 sizes of cakes. Weight could be different depend from recipe and design.


Cream Cakes: S - 7" weight from 1.6kg till 1.8kg. M - 9" weight from 1.8kg till 2.5kg.  L - 11" weight from 2.5 kg till 3kg.

Icing Cakes: S - 7" weight from 1.7kg till 2kg  M - 9" weight from 2kg till 3kg.  L - 11" weight from 2.5kg till 3.5kg.

**Portions approximately:  S - 7" (8-11 pieces). M - 9" (12- 15 pieces). L - 11" (20-25 pieces).

  • Variations from pictured items:

In some cases it may be necessary to change a colour or vary a product from the picture on our site as certain cake decorating items may from time to time be unavailable.

Please note that where colours are concerned, the picture represented on our website may not be a true representation of the colour of the cake as quite often screen colours are not correct and therefore your cake may appear to be slightly different in colour from that shown.

Where items are provided on cakes as plastic figures or toys, they are strictly provided as decorations on a cake. If there are any breakages or faults with the items after they are removed from the cake we will not replace, exchange or make new items.

Because of current Covid situation not all of our suppliers are working full speed and some of decorations used in our cakes might be temporary unavailable. If that would be the case our customer service representative will contact You asap offering best solution possible.

  • Photo upload guide:

If you are experiencing difficulties adding an image to an existing design on the website, you can contact the team to assist you with this. Our design team will be happy to add the image and create a preview for you, please contact us to discuss how we can help with this.

 



Contact us about your order:

When contacting us please have your order name, reference number or login email address ready to help us deal with your query as quickly as possible.

 

⇒By phone:

Call us on +(44) 075 262 065 78

OPEN TIME: Monday – Friday between 9am – 5pm.
PLEASE NOTE: Our office is not open on weekends and bank holidays. 


 

⇒By email:

Send your email to: Helpline@luxurycakes4u.co.uk

 

To help us in dealing with your query please ensure you include the following in your email:

  • Your full name.
  • The email address you registered your account with.
  • Your order reference number. (if known)
  • A contact telephone number if you are happy for a member of our customer service team to call you back. 
  • Details of your enquiry.

 

Transportation & Storage:

We are doing Free delivery for the Manchester within 8 miles radius, also you can pick up from the bakery (Eccles). In most cases a single tier cake can be safely transported by placing it on a flat surface. The cake will be boxed, the same size as the base board of the cake to prevent the cake from shifting within the box and damaging the sides of the cake.

Multi-tiered cakes are usually not boxed or transported as one piece, where the tiers are stacked on top of one another. They are generally transported as separate pieces, where tiers are separated by pillars and assembled at the venue.

Cakes with cake toppers or fragile ornaments should not be transported with the ornaments on top of the cake.  Ornaments should be safely packaged in a separate box and attached to the cake when it is set up at the venue.


 

Delivery options

Luxurycakes4u offer Free delivery options on our website within the Manchester area 8 miles radius. Delivery can be arranged by phone or through email. 

Also you can pick up from our warehouse in Eccles, please agree time with us before coming.

Please place you order 3 -5 days in advance.

Cake accessories:

Cake toppers, signs, toys, candles can be ordered with a cake and paid separately. We will deliver to you attached to the box with a cake. Please look our page Cake Accessories.

CAUTION: Cake toppers are NOT FOOD! MUST NOT BE EATEN!
CAUTION: Cake toppers may vary based in terms of size, shape, colour, texture on availability.